BUSI 160 - Operations

HC NSMA QFR

2 credits
This course explores the foundational principles of operations management, focusing on processes that create and deliver products and services. Students will learn key concepts such as supply chain management, production, and service operations. Topics include process analysis, tools like flow diagrams and capacity calculations, and strategies for managing variability. Real-world examples highlight cost-quality trade-offs and practical skills for enhancing performance. By understanding how operations drive efficiency and value, students gain insights into strategic decisions for designing and improving processes.